Opus Care Support Services is built on dependable relationships, open communication, and practical disability support that respects every participant's dignity, routine, and choices across Yamba, Grafton, New Italy, and Northern Rivers NSW.
We want participants, families, and coordinators to always know who they are dealing with, what has been agreed, what it costs, and what happens if circumstances change.
How we partner with NDIS participants, families, and support coordinators across Clarence Coast & Northern Rivers NSW to deliver care you can genuinely rely on.
We sit down with you and your support circle to listen to your unique goals, daily routines, preferences, and personal vision.
Together we design a personalised support schedule aligned with your NDIS budget (Core & Capacity Building) and match you with compatible workers.
Consistent, punctual, respectful support workers arrive on time to assist you at home, in the community, with transport, or building skills.
We continuously celebrate your milestones, track progress against your NDIS goals, and adapt supports as your independence grows.
Self-Managed & Plan-Managed Participants 路 Immediate Northern Rivers Capacity
Our core values define the standards our support workers bring to every participant interaction across Northern Rivers NSW.
We treat every participant and family with empathy, genuine warmth, and unconditional dignity.
We ensure you remain in full control of your decisions, supports, daily routines, and life direction.
Focusing on capacity building, confidence, and practical mastery so you can thrive on your terms.
Supporting social outings, hobbies, relationships, and active participation across regional NSW.
Strict adherence to NDIS Quality and Safeguards standards, incident management, and worker screening.
Transparent communication, punctual workers, and honest partnership with families and coordinators.
Download or review our clear, transparent guides designed for NDIS participants, families, and referring coordinators.
An easy-to-read guide outlining how 1-on-1 support works, how we match support workers, communication standards, and our person-centred philosophy.
Detailed service catalogue, standard NDIS support item line codes, invoice turnaround commitments, and direct intake workflow.
Plain-language booklet detailing privacy protections, how to provide feedback or complaints, and the NDIS Code of Conduct commitment.
